Owen Sullivan

Lead Undergraduate TA for Academic Enhancement

Clemson University

August, 2023 - Present

Lead Undergraduate TA for the Clemson University School of Computing, tasked with coordinating with 1000-level and 2000-level Computer Science professors to offer supplemental student learning opportunities, working with the School of Computing's faculty to design, develop, and implement activities for students, and serving as a liaison between student groups and School of Computing leadership.

Associate Helpdesk Specialist

Benefitfocus

May, 2022 - August, 2022 | May, 2023 - Present

Back-to-back eleven-week summer internships with Benefitfocus' Helpdesk team, spent learning and working with Microsoft Intune, Azure Active Directory, JAMF, Apple Business Manager, and others. Responsibilities included managing Active Directory users, managing deployed Windows devices through Intune, managing deployed macOS devices through JAMF, imaging and deploying Windows, macOS, and iOS devices, and answering helpdesk tickets.

After the summer of 2023, the internship was rolled into a part-time position where responsibilites shifted to project-based work. This included testing for and deployment of major Windows and macOS updates, as well as CrowdStrike enterprise software.

(Head) Undergraduate Teaching Assistant

Clemson University

January, 2022 - May, 2022 | August, 2022 - May, 2023

TA for the Clemson University School of Computing, specifically CPSC 1111 during the Spring 2022 semester and CPSC 1010/1011 during the Fall 2022 and Spring 2023 semesters under Prof. Catherine Kittelstad. Responsibilities involved writing Gradescope program autograding scripts (during time as Head TA), answering student questions about the C programming language, running weekly office hours, creating grading rubrics, grading student lab submissions, and managing other TAs within the scope of the courses worked.

Junior System Administrator

Intellectus

June, 2021 - July, 2021

Three-week internship with Intellectus, LLC, a FEMA contractor, spent learning device deployment techniques for remote work. Responsibilities involved managing Active Directory users, configuring AuthLite MFA, imaging Windows PCs, and functioning as helpdesk when needed.

Customer Support Specialist

000webhost

March, 2017 - May, 2021

Community forum and email moderation, account management, and general customer support for 000webhost.com users.

OculusKiller

GitHub Repository

C++ program which kills all Oculus Client processes in one click, invalidating the need to go through Task Manager and end tasks individually.

Blade and Sorcery Update Skipper

GitHub Repository

C# program that modifies the Steam appmanifest for Blade and Sorcery to prevent automatic updates.

python-Gradescope-autograder

GitHub Repository

Template repository for Gradescope autograders used in Clemson CPSC-1011 during the F22 and S23 semesters.

apple-airport-firmware-downloader

GitHub Repository

Python script that allows direct download of Apple AirPort firmware files from Apple's software catalog.

iorl.info

Project Website

Website which allows you to paste text or links, then highlights uppercase 'I's and lowercase 'l's and formats links as such.

purge-bot-nodejs

Project Website | GitHub Repository

Purge Bot is a simple Discord bot built in node.js with a single purpose: erase. It possesses three primary capibilities: erase the last message in a channel, erase messages in bulk, and erase entire channels.